Find the respective local addresses (0.0.0.0:1947 and 0.0.0.0:475), and record the respective PIDs (in the last column).Type “netstat -aon|more” and press Enter.– Port UDP 475 and TCP 475 is needed to run the “ HASP Loader” service (“HASP License Manager”) – Port TCP 1947 is needed to run the “ hasplms” service (“Sentinel LDK License Manager”) If the “hasplms” and HASP Loader” services are not listed, get help from your IT manager, to find out if another service is running on the respective port: If the services are not listed, try to find out if there are conflicting services: Find the services “ hasplms” (“Sentinel LDK License Manager”), and “ HASP Loader” (“HASP License Manager”), and check if their status is “ Running“.Learn how to verify if your protection key is “driverless”…Ĭheck if these services are listed and running: Note: The “HASP Loader” service is NOT necessary if your protection key is “driverless”. “ HASP Loader” (“HASP License Manager”).“ hasplms” (“Sentinel LDK License Manager”), and.Find and stop conflicting services (“Sentinel LDK License Manager (hsplms)” and “Hasp Loader”) Note: It might be a good idea to get help from your IT manager.Ĥ. If there is a problem, make sure that the most recent driver is correctly installed. > The “Sentinel Admin Control Center” should be displayed. On the computer/server hosting the protection key: Enter in your Internet browser. Make sure that you have access to the Sentinel Admin Control Center: Make sure that the protection key is working (a red light on the key indicates that it is recognized and working).ģ. Make sure that the computer/server hosting the protection key is switched on.Ģ. If you are not administrator of your computer, get help from your IT manager.ġ. Verify that no other applications are running.Problems with the Firewall or an antivirus program.Problems with the “ Hasp Loader” service.Problems with the “ Sentinel LDK License Manager (hsplms)” service.Problems with the drivers of the protection key (dongle protecting the network license).Problems with your network license can be caused by:

Sentinel local license manager